If you are not satisfied with your purchase for any reason, simply return it.

We want you to love your product, so if you are not satisfied with your purchase for any reason, simply return it within our 60-Day Money-Back Guarantee period for a full refund.

The 60-day return window begins the day you receive the products. You will need to reach out to Ellovi via email at hello@ellovi.com to initiate your return.

For products purchased through our subscription service, the 60-Day Money-Back Guarantee only applies to the latest product shipped to you. 

Reimbursement is based on your original form of payment.