Orders placed M-F before 3:30 PM Pacific Time Zone, will ship the same day or the next business day via USPS First Class or Priority Mail. You will receive an email confirmation as soon as your order ships.
Oil-based skincare products such as Butter have a unique advantage over water-based products in treating and preventing acne, because they are ‘lipophilic’ - meaning Butter will draw oil away and dissolve it in clogged pores, sealing the skin with a natural protectant layer. In contrast, water-based skincare products dry out the skin, encourage greater oil production, and leave skin vulnerable to age-related changes and inflammation.
Since day one, Ellovi has been vegan and cruelty-free. We've partnered with organizations on the front lines of ending animal testing globally. We love animals, and only test products on our (human) team.
Our handmade products are made with only plant-based, natural, and consciously-sourced ingredients, using certified organic whenever possible. We work with ethical suppliers around the globe, including partnering with women's collectives like Global Mamas. The Ghana-based organization supplies Ellovi our skin-boosting shea butter, which is produced organically but not yet certified organic.
Absolutely! Just login to your account and cancel or skip a month of your membership at any time. If you're trying to cancel during your first month, please email us at hello@ellovi.com and we're happy to assist you.
We want you to love your Ellovi experience. If you’re unsatisfied with your purchase for any reason, simply return it within 60 days of purchase. To start a return, please reach out to us via hello@ellovi.com. For products purchased through our membership program, the option to return applies to the latest product shipped to you. You are responsible for return shipping charges. Refunds will be applied to the original form of payment.
